Navigate to the Schedule page, find a class you want to attend, and click "Book". You'll see a confirmation once your spot is reserved.
How do I cancel a booking?
Go to My Bookings, find the class, and click "Cancel". Our cancellation policy: if you cancel within 3 hours of class time, a $5 late cancel fee will be charged to the card on file.
How do class credits work?
If you have a class pack, each booking uses one credit. Your remaining credits are shown in your Account page. Credits typically expire after the period specified in your package.
What's the waitlist?
When a class is full, you can join the waitlist. If someone cancels, you'll be automatically moved into the class and notified via email.
How do I update my payment method?
Go to Account, scroll to the Membership section, and click "Manage Billing" to update your payment details through our secure payment portal.
Can I pause my membership?
Yes! Contact us directly and we can pause your membership for a set period. Pauses are typically available for 1-3 months at a time.
